Services > Managed Service

The Met’s MiPS policing system decision now expected in 2018

David Bicknell Published 18 August 2017

Major integrated operational policing solution contract yet to get to shortlist stage – but Met confirms MASS Consultants has landed £230m digital forensics deal


The Metropolitan Police Service has indicated it is making progress on its procurement process to find a supplier for its Met Integrated Policing Solution (MiPS) tender and has confirmed that a major managed service contract for digital forensics has been awarded to MASS Consultants.

But a contract award for MiPS is not expected until 2018, Government Computing has learned.

The MiPS contract will be highly sought after, with providers such as Canadian company Niche, Northgate/Athena, Capita, and Accenture all likely to be in the mix, as well as, perhaps, the Red Sigma Microsoft Dynamics-based solution developed by Durham Constabulary.

MiPS is intended to deliver "a single integrated, unified, operational policing system that managed information end-to-end business policing processes in relation to investigation, detention (custody), intelligence and case management". The contact is worth between £80m and £150m for a ten-year deal, but is worth probably a lot more in terms of prestige and bragging rights.

A spokesperson indicated this week that the process is ongoing with an estimated award next year. As yet, there is no vendor shortlist.

The digital forensics contract won by MASS Consultants is a seven-year deal with a potential-three year extension. It has a total contract value of up to £230m.

The Mayor's Office for Policing and Crime (MOPAC) was looking for a managed end to end service that incorporated three levels of service.

Level 1 and Level 2 comprised Frontline Self Service and Hubs, including the provision of systems, software and the associated management, maintenance and repair to enable the forensic examination of digital equipment to be carried out at the point of need (i.e. at a police station).

Level 3: Technical Services were split into three main component parts: the provision of case work development to solve operational challenges to the retrieval of intelligence or evidence; the provision of research and development services and/or consultancy services; and the provision of lab-based forensic analysis of digital devices (forensic analysis for complex cases.

The contract also includes the full management and provision of support services (logistics, management, maintenance, repair, advice and support for the services) to ensure the successful delivery of the core services.

The Met first indicated in March 2014 that it wanted to appoint a managed service provider to provide front line technology, a forensic informatics solution, digital and lab based forensic analysis and related services.


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